The Technical Services Coordinator II is responsible for the administration and oversight of the 24/7 batch processing schedule. This role involves monitoring, troubleshooting, and resolving issues within the computing environment, including networks and servers, to ensure smooth operations. The coordinator will leverage NOC tools to proactively monitor systems and applications, ensuring that batch processing occurs successfully within predefined service level agreements (SLAs). Maintain production job schedules in the BMC Control-M job scheduling system. Ensure batch processing occurs successfully within predefined SLAs. Identify failures and troubleshoot or escalate accordingly using documented processes. Execute on-demand procedures such as file transfers and administration of the tape handling system. Proactively monitor for issues and failures on various systems, networks, and applications using standard software tools. Document all problems or issues in the ServiceNow trouble ticketing system. Maintain communications with external vendors and internal employees for quick resolution of issues. Provide feedback to administrators on tool efficiency and display.
Skills: mainframe, NOC, Control M, Batch Processing, AutoSys, Windows 11, troubleshooting, support
Top Skills Details: mainframe, NOC, Control M, Batch Processing, AutoSys, Windows 11, troubleshooting, support
Additional Skills & Qualifications: Nice to have: Understanding of Iron Mountain's vaulting system.
Experience Level: Intermediate Level
Job Type & Location: This is a Contract position based out of Rock Hill, SC.
Pay and Benefits: The pay range for this position is $20.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Workplace Type: This is a fully onsite position in Rock Hill, SC.
Application Deadline: This position is anticipated to close on Nov 29, 2025.
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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