Job Description

• High School Diploma or equivalent, required. 
• Previous customer service experience, required.
• Working knowledge of computer applications, required.
• Data entry skills (80 keystrokes per minute), required.
• Medical terminology knowledge, preferred.
• Ability to communicate effectively.

*Those full-time employees hired on or after July 1, 1998 may be required to work every weekend for two years. 

• Performs patient registration duties at time of appointment:
• Greets patients and collects required demographic, insurance and referral information.
• Enters data into department computer system.
• Obtains appropriate signatures on medical, legal and financial forms.
• Verifies insurance coverage, referral and pre-certification information with third party carriers for scheduled appointment/procedure.
• Provides patients with pertinent information related to appointment and benefits coverage/financial responsibility.
• Directs patients to appropriate areas following registration.
• Reviews patient registration records to ensure accuracy of demographic, insurance and financial information, as required.
• Performs various receptionist duties and maintains reception area.
• Responds to and resolves patient questions and issues, as needed.  Informs management of complex registration issues, as needed.
• Collects and distributes needed information, records and reports, as required.
• Performs related duties as required

*ADA ESSENTIAL ELEMENTS/EOE.

The salary range for this position is $24.90-$27.31/hour

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