Job Description

Additional Information Relocation Assistance Available Job Number 25143767 Job Category Loss Prevention & Security Location Renaissance Orlando at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida, United States, 32821VIEW ON MAP (Orlando at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida, United States, 32821) Schedule Full Time Located Remotely? N Position Type Management Bonus Eligible: Y JOB SUMMARY Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department. CANDIDATE PROFILE Education and Experience u2022 High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR u2022 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations u2022 Assists in the development and implementation of emergency procedures. u2022 Conducts investigation of all losses of property assets and refers to proper management for disposition. u2022 Deploys security staff to effectively monitor and protect property assets. u2022 Comply with all Corporate Loss Prevention safety and security management guidelines and procedures. u2022 Conduct periodic patrols of entire property and parking areas. u2022 Recognize success across areas of responsibility. u2022 Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. u2022 Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. u2022 Implements action plans to monitor and control risk. u2022 Maintains required reports and documentation regarding patrols of property and parking areas. u2022 Provides means for obtaining necessary medical attention on a timely basis. Leading Security/Loss Prevention Teams u2022 Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers. u2022 Celebrates successes by publicly recognizing the contributions of team members. u2022 Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. u2022 Encourages and builds mutual trust, respect, and cooperation among team members. u2022 Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. u2022 Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. u2022 Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. u2022 Serves as a role model to demonstrate appropriate behaviors. u2022 Solicits employee feedback, utilizes an

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