Job Description

Job Description

Job Description

Description

Location: Austin, TX
Job Type: Full-Time

About Us:

We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. This role serves as a foundational position in our organization, aimed at fostering effective communication between our company and its clients. As an Entry Level Communications Agent, you will have the opportunity to hone your communication skills while engaging directly with various stakeholders. 

Key Responsibilities

• Manage incoming inquiries from clients via phone, email, and chat.
• Draft and distribute communication materials to clients as needed.
• Assist in developing communication strategies to enhance client engagement.
• Act as a liaison between clients and various departments within the organization.
• Provide timely updates on projects and services to clients.
• Maintain accurate records of client interactions and feedback.

Skills, Knowledge and Expertise

• Bachelor's degree in Communications, Marketing, or a related field.
• Strong verbal and written communication skills.
• Ability to work effectively in a team-oriented environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong problem-solving and decision-making abilities.
• High level of attention to detail and accuracy.

Benefits

• Opportunities for professional growth and career development.
• Collaborative and innovative work environment.
• Paid time off and comprehensive benefits package.

Job Tags

Full time,

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