Job Description

Internship:

The Wilkes-Barre/Scranton Penguins, American Hockey League affiliate of the Pittsburgh Penguins, are seeking interns for the 2025 Summer Inside Sales Program to develop sales skills and produce a heavy volume of outbound touchpoints and contact with prospects and potential group and season ticket buyers. The WBS Penguins strive to provide interns with in-depth experience by working in the fast-paced environment of sports with our team through office and game night settings. Interns will be required to have in-office hours. This is an unpaid internship position.

Essential Duties:

• Learn all aspects of the ticket sales process
• Assist in selling & servicing of full membership menu, group tickets, & hospitality outings
• Cold-call past purchases, local businesses, organizations and identify potential prospects
• Update client information in Ticketmaster Archtics and/or CRM platform when needed
• Research, analyze & develop new benefits, incentives, events & experiences for season members & group leaders
• Additional duties as required

Requirements:

• Available to work a variable schedule during work week.
• Display strong communication and interpersonal skills, be self-directed and able to follow both written and oral instructions.
• Strong ability to work in a collaborative, team environment
• Familiarity with customer service, cold-calling, & sales is a plus
• Neat and professional appearance.
• Must have own transportation to assigned events.
• Working knowledge of Microsoft Excel

Please submit a resume detailing your qualifications via TeamworkOnline.com. Local candidates preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

1. Why do you think you would excel in this role?
2. Why are you interested in the role of Ticket Sales Intern with the WBS Penguins?

AEG

Job Tags

Internship, Summer internship, Local area, Night shift,

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