Job Description

Job Description

Job Description

We care about our customers, our communities, and – of course – our team! That's why we offer uncapped commission opportunities, plus additional quarterly bonus opportunities, flexible PTO with a 401K matched at 5% and much more.

The Reserves Network is looking for highly motivated sales professional with a proven track record of achieving and exceeding goals to join our team as a Business Development Manager. As Business Development Manager, specializing in executive and professional business, you will be responsible for the entire sales process from prospecting leads, creating customized proposals to closing the business.

Key responsibilities include:

Business Development & Territory Growth

• Develop and execute a territory plan to achieve revenue, margin, and market penetration goals.
• Prospect, profile, and research target companies to identify hiring authorities, decision-makers, and competitive landscape.
• Build a minimum of 75 Ideal Customer Profile targets; prioritize outreach frequency based on TRN classification guidelines (Tier 1, 2, 3).
• Generate new sales opportunities through personal onsite visits, phone/email outreach, networking events, and association participation.
• Expand existing accounts by identifying cross-selling opportunities across TRN’s specialties.
• Consistently meet or exceed weekly activity metrics for marketing calls, job orders, client visits, send-outs, billed hours, and gross profit targets.

Client Relationship Management

• Serve as the primary point of contact for assigned clients, ensuring exceptional service and satisfaction.
• Understand each customer’s unique staffing needs to deliver tailored solutions.
• Monitor order fill ratios, address unfilled orders promptly, and manage employee turnover within accounts.
• Resolve service or performance issues in alignment with TRN’s core values.
• Develop strong relationships with client stakeholders and placed employees to foster retention and referrals.

Recruitment & Talent Matching

• Partner with recruiters to develop strategic sourcing plans for open roles.
• Conduct candidate interviews, assessments, and qualifications matching to job orders.
• Prepare candidates for client interviews, follow up with hiring managers, and close placement agreements.
• Negotiate bill rates, assignment details, and start dates to finalize business.

Assignment & Placement Management

• Oversee the full assignment process—ensuring compliance with client requirements and TRN policies.
• Conduct first-day and ongoing check-ins with placed employees.
• Monitor payroll, invoicing, and client satisfaction throughout the assignment.

Technology & Process Optimization

• Maximize productivity and results through proficient, curious use of TRN’s technology stack, including:
  • HubSpot (CRM) for pipeline management and sales activity tracking
  • Avionté BOLD (ATS) for candidate management and job order fulfillment
  • ZoomInfo for lead generation and company intelligence
  • LinkedIn for networking, branding, and prospect engagement
  • AI tools for market research, messaging, and process efficiency
• Seek new ways to leverage existing tools, integrate emerging technologies, and refine workflows for better outcomes.
• Commit to continual and never-ending improvement by regularly learning, testing, and applying best practices.

Strategic Sourcing & Community Engagement

• Leverage all available resources (job boards, social media, grassroots recruiting, referrals, career fairs) to build a strong talent pipeline.
• Represent TRN at trade shows, association meetings, and community events to strengthen the brand and attract candidates/clients.

Documentation & Compliance

• Maintain accurate and timely documentation in Avionté, HubSpot, and other company systems.
• Adhere to all applicable laws, regulations, and company policies, including ADA, EEOC, and FMLA compliance.

Qualifications

• Proven success in B2B sales, preferably in staffing or workforce solutions.
• Strong business development skills, including cold calling, networking, and closing deals.
• Demonstrated ability to learn and effectively use CRM, ATS, and sales/recruitment tools.
• Excellent communication, negotiation, and time management skills.
• Goal-driven mindset with the ability to meet and exceed sales metrics.
• Curious, adaptable, and committed to continuous learning.

TRN Core Expectations

• Model TRN’s mission, values, and professional standards in all interactions.
• Provide responsive, quality service to clients, candidates, and internal teams.
• Embrace coaching, continuous improvement, and teamwork.
• Participate in company training and share ideas for process improvement.

What We Offer:

• Base salary plus uncapped commission
• Affordable healthcare plans
• 100% company-paid vision coverage
• 50% company-paid dental (including orthodontic options)
• 401(k) with 5% company match
• Flexible FTO with sick leave
• Gym membership
• Personalized training, structured onboarding, and career development programs
• Career Development and advancement opportunities

About The Reserves Network:

The Reserves Network is a leading provider of Staffing Services in the Office, Industrial, Professional, Technical, and Healthcare markets. Founded in 1984, we operate in 40 states and continue to grow year over year. We are proud recipients of the Best of Staffing award for both Client and Talent satisfaction and are recognized as one of the largest staffing firms by Staffing Industry Analysts.

As an equal opportunity employer, we value diversity and foster a culture of respect, integrity, and trust. However you identify and whatever your background, we encourage you to apply today—or download our mobile app to receive and accept real-time job notifications.

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