Job Description
Job Description ESSENTIAL JOB FUNCTIONS :
- Communicating features and benefits of the Caesars Rewards Program and all related promotions to prospective and gaming customers.
- Maintaining the integrity of all promotional programs through verification of information for marketing research purposes.
- Creates and issues Harrah's Caesars Rewards cards and effectively promotes all entities of the property to gaming customers.
- Reviews player rating screens and issues complimentary rewards based on gaming in accordance with established complimentary policies (comps, gifts, perks).
- Acknowledging, greeting and conversing with customers in an enthusiastic, helpful and friendly manner.
- Maintaining database integrity by following high standards of data entry while maintaining accurate records.
- Ensuring the protection of customer's rewards and account information.
- Perform other assignments as deemed necessary by the Caesars Rewards Management.
- Meeting attendance guidelines of the job and adhering to regulatory, departmental and company policies.
QUALIFICATIONS: - High School Diploma or equivalent required.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
- Must be 18 years of age.
- Must be able to obtain Missouri Gaming License.
- Must be able to work any day of the week and any shift, including holidays and weekends.
- Must present a well-groomed appearance.
- Must have excellent customer service/communication skills.
- Knowledgeable in data entry, read and interpret output from a computer
WORK ENVIRONMENT REQUIREMENTS: - Must be able to work independently along with a team mentality.
- Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
- Must be able to stand for prolonged periods of time or entire shift.
- Must be able to work at a fast pace and in stressful situations.
- Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
- Must be able to read, write, speak and understand English.
- Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Tags
Work at office, Shift work, Weekend work, Afternoon shift,